NHS Referrals Versus Private Clients Need Different Pathways
A GP referring a patient to a private dietitian for NHS-funded work under an enhanced service contract needs to know your professional registration, your clinical areas of practice, and your referral intake process — in clear, clinical language. A private individual booking a weight management programme needs to understand what the consultation involves, how many sessions are typically needed, what the cost is, and what results previous clients have achieved — in accessible, motivating language. These two audiences have different information needs, different emotional starting points, and different decision criteria; a website that serves both well has separate pages addressing each audience with the communication style that converts them.