The right processor depends on your business model, monthly volume, and whether most of your revenue is in-person or online. The ranking below is ordered by overall usefulness to the broadest range of London businesses — not by who has the most marketing budget.
01StripeBest for online
Online: 1.5% + 20p (EEA cards), +0.9% surcharge for non-EEA cards. In-person Terminal: 1.4% + 10p (EEA), 2.9% + 10p (non-EEA). No monthly fee on standard plan. Hardware: BBPOS WisePad 3 from £49 + VAT, S700/S710 readers at £229 + VAT. Chargeback fee: £15 per dispute.
Stripe is the default choice for London businesses with a meaningful online or ecommerce component, and for good reason. The developer tooling is a decade ahead of any competitor, the API is the industry standard, and the 1.5% + 20p rate for UK and EEA cards is genuinely competitive. Where Stripe requires attention is volume: international tourist cards (non-EEA) cost 2.9% + 10p in-person via Terminal, and every chargeback costs £15 whether you win or lose the dispute.
Best for: Ecommerce stores, SaaS businesses, agencies, and any London business where the website does most of the selling.
- +Best-in-class developer API — integrates with everything
- +Apple Pay, Google Pay, and Link checkout supported natively
- +Handles PCI compliance for you on hosted checkout pages
- +Radar fraud tooling included — meaningful for high-ticket online sales
- +Custom pricing available above £1M monthly volume
- −£15 chargeback fee regardless of outcome
- −Non-EEA in-person rate (2.9% + 10p) is punishing for tourist-heavy locations
- −Terminal hardware is expensive relative to SumUp or Square
02SquareBest all-rounder
In-person: 1.75% flat. Online UK cards: 1.4% + 25p. Online non-UK cards: 2.5% + 25p. No monthly fee. Card reader: £19 + VAT. Terminal: £149 + VAT. No chargeback fee.
Square is the most balanced option for London businesses that take payments both in-person and online without wanting to think too hard about the infrastructure. The 1.75% in-person rate is flat across all card types — Visa, Mastercard, Amex — which removes the uncertainty most processors introduce with card-type surcharges. The free card reader (or £19 + VAT for the standard reader) makes getting started almost frictionless, and Square absorbing chargeback costs is a genuine differentiator that hospitality and retail businesses should weigh seriously.
Best for: London retail, market traders, pop-up shops, and any business that wants a single flat rate without surprises.
- +No separate chargeback fee — Square absorbs dispute costs
- +Flat rate across all card types including Amex
- +Free POS software included with inventory, reporting, and staff management
- +Apple Pay and Google Pay accepted on all hardware
- +No monthly fee, no minimum transaction volume
- −Online rate (1.4% + 25p) is slightly behind Stripe for high-volume ecommerce
- −Non-UK online cards at 2.5% + 25p adds up in tourist-heavy areas
- −Less developer-friendly than Stripe for custom integrations
03SumUpBest for hospitality
In-person: 1.69% pay-as-you-go, or 0.99% with Payments Plus (£19/month). Online: 2.5%. Air reader: £25 + VAT. Solo (4G/SIM standalone): £79 + VAT. Terminal: £135 + VAT. No chargeback fee on standard disputes.
SumUp is the quiet dominant force in London's independent hospitality scene — walk into enough Hackney coffee shops, Borough Market stalls, or Brixton Village restaurants and you will see the white Air reader. The reason is straightforward: the entry cost is low (Air reader from £25 + VAT), the 1.69% pay-as-you-go rate is the cheapest flat in-person rate in the market, and there is no contract to escape from if things go quiet in January. The Payments Plus plan at £19/month drops the rate to 0.99%, which pays for itself at roughly £3,300 monthly card turnover.
Best for: Independent London cafés, market traders, food stalls, beauty salons, and any sole trader who wants the lowest possible in-person rate with no monthly commitment.
- +Lowest pay-as-you-go in-person rate in the market at 1.69%
- +Payments Plus at 0.99% is exceptional value above £3,300/month
- +No contracts, no cancellation fee
- +Solo reader is fully standalone with its own SIM — no phone required
- +Apple Pay and Google Pay supported
- −Online payment rate (2.5%) is above market — not suited as a primary ecommerce processor
- −POS software less developed than Square for multi-staff or table management
- −International card rates not as transparent as Stripe or Square
04Zettle by PayPalBest PayPal ecosystem
In-person: 1.75%. Payment links and invoices: 2.5%. Manual card entry: 3.4% + 20p. PayPal QR codes: 1.75%. Reader: £29 + VAT. POS Terminal: £149 + VAT. No monthly fee.
Rebranded as PayPal Point of Sale in 2026 but still widely known by its Zettle name, this processor earns its place on merit rather than nostalgia. The 1.75% flat in-person rate matches Square, the reader comes in at £29 + VAT, and the PayPal brand recognition gives a subtle trust signal that matters in consumer-facing environments. The real value is for businesses already settled in the PayPal ecosystem — settlements land in a PayPal account instantly, which smaller operators find useful for cash flow. The weak point is the 3.4% + 20p rate for manually keyed card details, which any business doing phone orders needs to plan around.
Best for: London retail and hospitality businesses already using PayPal, and sellers who want instant settlement into a PayPal balance.
- +Instant PayPal settlement — useful for cash-flow-sensitive small businesses
- +1.75% in-person rate is competitive and flat across card types
- +No monthly fees or hidden PCI compliance charges
- +Apple Pay and Google Pay supported in-person
- +Reader at £29 + VAT is among the cheapest entry points
- −3.4% + 20p for manually keyed transactions is the highest in this comparison
- −PayPal account holds and disputes can freeze funds without warning
- −POS software and integrations less mature than Square or Stripe
05WorldpayEstablished but complex
Under £75K/year card turnover: 1.5% in-person; 1.3% + 20p online. Over £75K/year: custom interchange++ from 0.75% + 4.5p. Monthly service fee: ~£15. Terminal rental: £10 + VAT/month (countertop), £15 + VAT/month (mobile). PCI compliance fee: separate charge.
Worldpay is the legacy incumbent — it processes more UK card payments than any other single provider and that volume brings genuine benefits: bank-level stability, broad acquiring relationships, and the credibility that some larger London businesses need when presenting to finance directors. But it was built for a different era. Pricing is opaque, the terminal rental model (£10–15/month per device) adds friction, and smaller businesses under £75,000 annual card turnover pay a flat 1.5% rate that is not meaningfully better than pay-as-you-go competitors — without the simplicity.
Best for: Established London businesses processing above £75,000/year who want custom interchange pricing and dedicated account management.
- +Genuine interchange++ pricing at scale — competitive for high volumes
- +Widest acquiring bank relationships — high approval rates
- +Dedicated account management for mid-market and enterprise
- +Supports complex payment flows and multi-location setups
- −Terminal rental fees add recurring cost pay-as-you-go processors avoid
- −Separate PCI compliance fee not included in headline rate
- −Pricing is opaque — requires a sales call to get real numbers
- −Minimum contract terms can make switching difficult
06GoCardlessBest for recurring payments
Standard: 1% + 20p per UK transaction, capped at £4.00. Advanced: 1.25% + 20p, capped at £5.00. Pro: 1.4% + 20p, capped at £5.60. No monthly fee on Standard. International collections: 2% + 20p. VAT charged on all fees.
GoCardless does not compete with the other processors on this list — it solves a different problem entirely. It is a direct debit platform, not a card network, which means it is the right tool for London businesses billing clients on a recurring basis: accountants, gyms, SaaS products, subscription boxes, marketing retainers. The 1% + 20p standard rate capped at £4 per payment means a £500 monthly invoice costs £5.20 to collect, and a £2,000 invoice still only costs £4. No card processor comes close on large recurring invoice values.
Best for: London service businesses, agencies, gyms, and SaaS companies billing clients on a weekly or monthly basis.
- +£4 cap per payment is transformative for large recurring invoices
- +No card reader needed — entirely bank-to-bank
- +Integrates with Xero, QuickBooks, and most UK accounting software
- +Lower failure rates than card-based subscriptions — no expired card problem
- +No monthly fee on Standard plan
- −Direct debit only — cannot take one-off in-person or online card payments
- −Customers must authorise a mandate upfront — slight friction vs card checkout
- −VAT applies to all transaction fees, adding ~20% to the stated rate
- −Payment timing is slower than card — typically 3–5 business days
07AdyenEnterprise only
Interchange++ pricing: approximately 0.3% of interchange plus £0.13 processing fee per transaction. Minimum monthly invoice by quote (typically significant). No setup fee. Custom pricing by sales engagement. Minimum ~£100K annual card volume recommended.
Adyen is not for most London businesses reading this, and it is worth being direct about that. The minimum processing volume to make Adyen commercially viable is typically £100,000 annually, the integration requires an in-house or contracted engineering team, and onboarding is a weeks-long process. But for London businesses at that scale — multi-location retail, large hospitality groups, ecommerce with international ambitions — Adyen's interchange++ pricing at roughly 0.3% plus £0.13 processing fee per transaction, combined with its unified global platform, produces per-transaction economics that no flat-rate processor can match.
Best for: Multi-location London businesses and ecommerce operations processing above £100,000/year who have technical resource to manage the integration.
- +Interchange++ pricing beats every flat-rate processor at meaningful volumes
- +Single platform for in-person, online, and international — one integration, one reconciliation
- +Best-in-class fraud tooling and risk management
- +Supports 200+ payment methods and 150+ currencies natively
- −Effectively inaccessible below £100K annual volume
- −Requires significant technical resource to implement and maintain
- −No self-serve onboarding — sales-led process takes weeks
- −Minimum monthly invoice makes it expensive during low-volume periods